TERMS OF SERVICE
TERMS OF SERVICE
001
These terms govern use of this website and the client portal. The services we deliver are governed by the separate signed agreement with each client, which takes precedence over these terms if the two conflict.
Who we are
Creatop LLC, registered at 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States, EIN 38-4327033.
What we do
We provide B2B outbound services: strategy, data and list building, copywriting, sending infrastructure, campaign management, reply handling, and related consulting. The scope for any client is set in their agreement.
Ownership of client deliverables
Everything we build for a client’s account belongs to that client. This includes prospect lists and the lead database, research, briefs, campaign angles, sequences and copy, campaign history and performance records, and reply and meeting records. On request at any time, and on termination without request, we provide it in an open, portable format.
Automations and workflows we build inside accounts the client owns stay in those accounts and remain available to the client after termination. We keep ownership of our own general methods, internal tooling, templates, and know-how, and of anything we publish publicly. Those methods and templates may not be resold or redistributed. Nothing in this clause gives a client rights over another client’s material.
Client responsibilities
Clients are responsible for the accuracy of what they give us, for having the right to instruct us to contact the people on their lists, for their own compliance obligations as controller of that data, and for approving campaign copy and targeting before launch. Once a client approves copy, strategy, or other deliverables, those materials are treated as accepted.
Acceptable use
Do not use this site or our services to break the law, infringe rights, send unlawful messages, or interfere with our systems or anyone else’s.
Fees
Published plan prices apply to Full Outbound. Other services are scoped and quoted per engagement. Invoicing, payment terms, and any minimum commitment are set out in each client agreement, which governs in the event of any difference.
Confidentiality
Each side keeps the other’s confidential information confidential and uses it only to perform the agreement. We are open about our methods in public and closed about who we work for: we do not name clients or publish client material without written permission.
Data protection
Where we process personal data on a client’s behalf, we do so as a processor on that client’s instructions, governed by our Data Processing Addendum. See the Privacy Policy.
No guarantee of results
We do not guarantee any specific number of replies, meetings, or deals. Outcomes depend on the offer, the market, and factors outside our control, including the behaviour of third-party email and social platforms. We commit to the process, the standards, and the work described in the agreement.
Liability
Our total liability in connection with the services will not exceed the total fees paid in the three months preceding the claim. We are not liable for indirect, consequential, or incidental damages of any kind. These limits do not apply to gross negligence, willful misconduct, fraud, or breach of our confidentiality or intellectual property obligations.
Term and termination
Either side may terminate as set out in the client agreement. Either side may also terminate immediately for a material breach that is not cured within 14 days of written notice. On termination we hand over everything covered by the ownership section above, within 30 days.
Governing law
These terms are governed by the laws of the State of Wyoming, United States.
Changes
We may update these terms and will revise the date below.
Last updated: 6 August 2026
